Terms of Service

Please read these terms carefully before using MemoForge. By using our service, you agree to these terms.

Last updated: January 15, 2025

Fair Use

Use MemoForge for personal and educational purposes within your subscription limits

Billing

Clear subscription terms with monthly billing and easy cancellation

Prohibited

No sharing accounts, reverse engineering, or using for illegal purposes

1. Acceptance of Terms

By accessing or using MemoForge ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including but not limited to users who are browsers, contributors, customers, merchants, and/or publishers of content.

2. Description of Service

MemoForge is an AI-powered flashcard generation platform that:

  • Converts PDF documents, Word files, and images into interactive flashcards
  • Provides AI-powered translations and quality control
  • Generates audio pronunciations for supported languages
  • Exports flashcards in Anki-compatible format
  • Offers subscription-based access to premium features

3. Account Registration

Account Requirements

  • You must be at least 13 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your account
  • You must not share your account credentials with others
  • One account per person is allowed

Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Acceptable Use

Permitted Uses

  • Creating flashcards for personal learning and education
  • Using the service for language learning and study
  • Uploading documents you own or have permission to process
  • Sharing generated flashcards for educational purposes

Prohibited Uses

You may not use our Service to:

  • Upload copyrighted material without permission
  • Generate content that is illegal, harmful, or offensive
  • Attempt to reverse engineer or copy our AI models
  • Use automated tools to access the service excessively
  • Resell or redistribute access to our service
  • Upload malicious files or attempt to hack our systems
  • Violate any applicable laws or regulations

Copyright Notice

You are responsible for ensuring you have the right to upload and process any documents. Do not upload copyrighted material without proper authorization.

5. Subscription and Billing

Subscription Plans

MemoForge offers the following subscription plans:

  • Free Plan: Limited features with 5 decks per month
  • Basic Plan: $9.99/month with 25 decks per month
  • Pro Plan: $49.99/month with unlimited decks

Billing Terms

  • Subscriptions are billed monthly in advance
  • Payment is processed through PayPal
  • Prices are subject to change with 30 days notice
  • No refunds for partial months of service
  • Failed payments may result in service suspension

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing cycle. You will continue to have access to paid features until the end of your billing period.

6. Content and Intellectual Property

Your Content

  • You retain ownership of documents you upload
  • You grant us permission to process your content to provide the service
  • You are responsible for the legality of your uploaded content
  • We may delete content that violates these terms

Our Content

  • MemoForge software, AI models, and algorithms are our property
  • Generated flashcards are considered your content
  • You may not copy, modify, or distribute our software
  • Our trademarks and brand elements are protected

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

8. Service Availability

Uptime and Maintenance

  • We strive for 99.9% uptime but cannot guarantee continuous availability
  • Scheduled maintenance will be announced in advance when possible
  • We may temporarily suspend service for security or technical reasons
  • No compensation is provided for service interruptions

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice for significant changes that affect your use of the service.

9. Disclaimers and Limitations

Service Disclaimer

Our service is provided "as is" and "as available." We make no warranties, express or implied, regarding the service's reliability, accuracy, or fitness for a particular purpose. AI-generated content may contain errors or inaccuracies.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our service.

10. Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your data will be deleted according to our data retention policy.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons. We will provide notice when possible.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

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